Luckywin Terms and Conditions — Complete Terms of Use

Luckywin is an online gaming and betting platform operating under an international gaming license. These terms and conditions constitute a legally binding agreement between luckywin and all its users.

Please read these terms and conditions carefully before using luckywin via the website, mobile app, or any other channel. If you do not agree to these terms, you may not use luckywin.

Luckywin reserves the right to modify these terms and conditions at any time. Continued use of the platform after any changes constitutes your automatic acceptance of the updated terms.

• Luckywin is intended for personal entertainment purposes only.
• Using luckywin for commercial purposes or on behalf of a third party is strictly prohibited.
• Each individual may only create one account.
• You use luckywin's services at your own risk.

To create an account on luckywin, you must provide accurate and truthful information. Providing false or incorrect details may result in your account being terminated and any balance forfeited.

The mobile number and payment details you provide at registration must be your own. Opening an account using someone else's information is strictly prohibited.

• Each person may create only one account.
• Operating multiple accounts from the same device or network is prohibited.
• It is the user's own responsibility to keep their account password confidential.
• Accounts may not be transferred or sold to another person.
• Luckywin reserves the right to verify your identity when required.

If you suspect any unauthorized access to your account, contact luckywin customer support immediately.

Luckywin is only 18 years of age or older for individuals. Minors are strictly prohibited from creating or using an account on luckywin.

Luckywin may request a national ID or other documents for age verification at any time. Failure to provide the required documents may result in your account being temporarily or permanently suspended.

Luckywin supports multiple deposit methods including bKash, Nagad, Rocket, and USDT. Each method has its own rules and minimum deposit amount.

When making a deposit, always enter the correct reference number and amount. luckywin is not responsible for any issues arising from incorrect information. If a deposit does not reflect in your account, contact support within 24 hours.

Your account must be fully verified before you can make a withdrawal from luckywin. Withdrawals will not be processed on unverified accounts.

• Minimum Withdrawal Amount: BDT 300
• Maximum Daily Withdrawal: BDT 1,00,000
• Each withdrawal request is typically processed within 15 minutes to 2 hours.
• Withdrawals can only be made to the same payment method used for the deposit.
• Luckywin reserves the right to hold any withdrawal suspected of fraud.

If luckywin requests additional information or documents, you are required to provide them promptly. Failure to do so may delay the withdrawal process.

Luckywin offers a variety of bonuses and promotional offers. Each bonus comes with its own wagering requirements and expiry terms, which you should review carefully.

• Welcome Bonus: Up to 150% on your first deposit. Wagering requirement ×25.
• Reload Bonus: Up to 20% on daily deposits. Wagering requirement ×20.
• Cashback Offer: Up to 10% of weekly net losses. No wagering required.
• Referral Bonus: Refer a friend and both of you will receive a bonus.

Not all games can be played with bonus funds. Certain games may be excluded from bonus wagering. Wagering must be completed before the bonus expires.

Luckywin reserves the right to modify, suspend, or cancel any bonus offer at any time. If bonus abuse is detected, the relevant account's bonuses may be forfeited and the account may be closed.

All games on luckywin are powered by internationally certified RNG (Random Number Generator) technology, ensuring completely fair and unbiased results.

• If a game is interrupted due to a technical issue, luckywin will provide an appropriate resolution.
• If a game is interrupted midway for any reason, the amount wagered will be refunded.
• If a match is cancelled in Sports Betting, the staked amount will be refunded.
• Decisions made in Live Casino are considered final.
• In any dispute regarding game rules, luckywin's decision is final.

Make sure you have a stable internet connection while playing on luckywin. luckywin will not be held responsible for any issues caused by a poor connection.

The following activities are strictly prohibited on luckywin. Violation of these rules will result in permanent account closure and all balances may be forfeited.

• Creating or operating multiple accounts.
• Abuse or manipulation of the bonus system.
• Using automated bots or software to play games.
• Attempting to manipulate outcomes by colluding with other players.
• Using an account for money laundering or any illegal financial activity.
• Unauthorized access to another player's account.
• Attempting to hack or gain unauthorized access to luckywin systems.
• Use of false information or a fake identity.

Luckywin reserves the right to temporarily or permanently close any account for the following reasons.

• Violation of the terms and conditions.
• If fraud or cheating is suspected.
• If identity verification has not been completed.
• Account inactive for an extended period (12 months).
• At the user's own request (self-exclusion).

If there is a valid balance in the account prior to closure and no rule violation has been proven, that balance will be returned. However, in cases of fraud or bonus abuse, all balances may be forfeited.

If you wish to close your account yourself, please contact luckywin support. We offer a self-exclusion option as part of our responsible gaming commitment.

Luckywin makes every effort to provide uninterrupted service, but will not be held liable in the following circumstances.

• If a game is interrupted due to loss of internet connection.
• Due to delays or failures on the part of third-party payment providers.
• In the event of a temporary service disruption caused by technical issues.
• If account information is compromised due to user negligence.
• Service disruption due to force majeure or unforeseen external circumstances.

Luckywin's total liability shall never exceed the user's total deposits over the last 30 days. luckywin is not liable for any indirect, incidental, or consequential damages.

Luckywin treats your personal information with the utmost care. In accordance with our privacy policy, your data is never sold or transferred to third parties.

• Your information is used solely for the purpose of providing and verifying our services.
• We may be required to share information with authorities due to legal obligations.
• Luckywin uses SSL encryption to keep all your data secure.

For more details, visit our Privacy Policy Read the page.

Luckywin may update these terms and conditions at any time. For significant changes, you will be notified via your registered email or through an in-platform notification.

• Continued use of the platform after any changes takes effect will be considered acceptance of the updated terms.
• Any dispute related to these terms and conditions will first be addressed through mutual discussion.
• If a resolution cannot be reached through discussion, the matter will be settled through international arbitration.

If any part of these terms and conditions is found to be unenforceable, the remaining provisions will remain fully in effect. For any questions regarding luckywin's terms and conditions, please contact our support team.